Shipping + Handling
Shipping
If you live locally to the studio ( KT9-KT16 postcodes ) then I am more than happy to bring your hand made ceramics to your door….
Or alternatively the studio is open Monday - Friday for free pick ups - please contact me directly to arrange a suitable time.
We happily ship our products to every corner of the globe. As ceramics are heavy and take up a lot of physical space, safe shipping costs can seem high.
Orders typically packed and shipped out of our studio within 1 - 2 business days, if the items are in stock. You will receive an order confirmation once your order is placed and a shipping notification when your order has shipped. Items may take longer to ship during high traffic periods such as international holidays and during promotional periods. The time between send-off and delivery also varies depending on where you're having the package sent.
UK orders ship with Royal Mail, everywhere else ships with UPS.
UK orders are charged a flat rate of £6.95
Europe : £10
Rest of the World : £25